Refund policy

  • We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
  • To start a return, you can contact us at Kathleen@CHROMA30A.com. 
  • Tell us what happened.
  • We’ll send you instructions on how and where to send your package.
  • Items sent back to us without first requesting a return will not be accepted.
  • You will be automatically refunded on your original payment method within 10 business days.
  • To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging.
  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.
  • The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.